Do people actually prefer having their decisions substituted with a machine or a computer running an algorithm? Probably not, but there may not be a choice.
Algorithms have been used for hundreds of years, developed by ancient Egyptian and Babylonian civilizations. Put simply, an algorithm is a step-by-step procedure for solving a problem or accomplishing some end. Looking for everyday examples? Following a recipe, tying your shoes, finding a book in the library– if it’s a process that can be defined and replicated by others, then it’s an algorithm!
Algorithms used in technological advances are a major source of efficiencies in business and regular life. Think about a web search, your favorite social media platform, online shopping, auto-pilot, self-driving cars, seeing what movie, show, or song is ‘suggested’ next… all everyday functions that rely on computer algorithms. Automated computer-based decision-making is being incorporated into more business processes than ever, especially in the quest for powerful artificial intelligence applications.
Is there a point where people prefer human decision-making over algorithms?
A recent University of Chicago Booth School of Business survey reveals that people believe a line should be drawn when the choices turn ‘morally relevant’- a decision that may “entail potential harm and/or the limitation of one or more persons’ resources, freedoms, or rights.”
Here is the Chicago Booth study. Have a read and let me know your thoughts- click here to email me!
~ Brian Kasal- The Leadership Matrix
P.S.- Did you see my last Leadership Matrix post? A Yuletide #1 on The Billboard Hot 100